- By upgrading to Express Service, your order will be moved to the top of my orders list. This service does not affect in any way to existing customers, it only means that I will work overtime to get your project in much less than usually estimated.
- You will receive your initial proof within 24 hrs. Our turnaround time excludes weekend & Holidays.
- Our goal is to send your file as soon as possible, just note that the express service timer count, begins after the service has been purchased
- Orders placed on Friday after 2pm (central time), will be processed the following business day. For more details about our business hours and turnaround time, please click here.
This upgrade is for an invitation/card. If you are ordering a party collection and would like to rush your order, please click here.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.