Returns must be made within 7 days of receipt of the product. We offer full refunds on unopened products. 
Returned items must be returned in the exact condition they were received in (i.e. with tags attached, new in box, etc.) We just ask that you cover the return shipping charge. Shipping charges are non-refundable unless the wrong or damaged item was received.

We want you to be 100% satisfied with your order, so please make sure to let us know if there was a problem, so we can work to improve our products and service.

We're unable to offer returns or exchanges on balloons.