Below are some of our Frequently asked questions. If you need any assistance or have questions regarding your order or our products/services, you can contact us hello@partysprinkles.com
For detailed info about our printable files, printing, turnaround time etc, please click HERE
All orders are shipped within 2 business days. Most orders placed before 12 pm CST ship the same day (excludes weekends & holidays)
On average, domestic orders arrive within 3-6 business days depending on your location and what shipping method you chose during checkout. The shipping times below are only an indication and no guarantee:
USPS First Class: 3-6 business days
USPS Priority Mail: 2-4 business days
FEDEX/UPS: 2-5 business days
Express Mail: 1-2 business days.
 You will receive a shipping notice via email when your package is shipped.
Shipping rates will vary by service type and size/weight of order. Simply add all your desired items into your shopping cart and follow the checkout process. On the 2nd page of the checkout process, the shipping fees will show up before you complete your purchase. .
You will be notified via email immediately. From there, you may choose to wait for the item to be restocked Or you may choose for a full refund or refunds in store credit for future purchases.
If your package is taking longer than you expect, please email us straight away at info@partysprinkles.com and we will try to track down your package for you.
Most orders are processed within hrs. If you need to cancel your order please contact us at info@partysprinkles.com, make sure to put "Cancel my order" in the subject line. You must contact us within 24 hrs upon completing your order
Yes, just fill out the delivery details, in the order form.
For our most up-to-date return policy, please click here.
Coupons and web-codes offering discounts on your entire purchase cannot be applied toward previously placed orders or prior purchases. Promotional discounts are to be applied at the time of order placement.
We have coupons and specials at least once a month! :) subscribe to our newsletter ( located on the lower right hand corner of the screen of our website), to receive the latest news and exclusive coupons. By subscribing you will you automatically receive a coupon code for 10% off your order!
Click HERE to check our current sales and coupon codes
Should there be any rare cases when you receive an incorrect / defected item in your package, please drop us an email within 7 working days and we will get back to you within 24 working hours.
We do our best to provide accurate pictures online which give the best possible representation of the colors we have available in our store. The colors may vary slightly from computer to computer.
We are always excited to hear from our customers. If you would like to ask a question, or request information, you can reach us via email at hello@partysprinkles.com or contact us HERE At the moment we don't take phone calls.